CCL 216B EPABX Intercom System 2 CO Lines 16 Extensions

The CCL 216B is an analog EPABX intercom system with 2 CO (trunk) lines and 16 extensions, auto attendant with welcome message, CLI (Caller Line Identification) on both trunk and internal calls, pleasant hold music, flexible 2–4 digit extension numbering, call forward, conference calling, day/night mode, and door phone support. Manufactured by Copper Connections Limited — a Delhi-based company with over 40 years in EPABX manufacturing — the 216B is designed for small offices, clinics, retail shops, schools, and residential buildings that need internal intercom plus external telephone line sharing across 16 phones. If you are looking for the CCL 216B EPABX price in India with a 1-year warranty and valid GST invoice, Thencix stocks genuine CCL products at our Nehru Place, Delhi store. Browse our full range of hardware and communication products at Thencix.

CCL 216B — 2 Lines, 16 Extensions, Auto Attendant

The CCL 216B connects to 2 incoming telephone lines (BSNL, Airtel landline, or any analog CO line) and distributes them across 16 extension phones. Any extension can make or receive external calls on either trunk line. When both lines are busy, other extensions can request an auto call back — the system rings the extension as soon as a line frees up. Internal extension-to-extension calls are free and unlimited, making this a practical intercom system for offices where staff need to communicate between rooms, floors, or departments.

The built-in auto attendant plays a 10-second welcome message to incoming callers, who then dial the extension number directly. If the extension is busy or unanswered, a separate busy message plays and the call can be transferred to the operator or another extension automatically. This eliminates the need for a dedicated receptionist to answer and transfer every call — callers reach the right person directly. Hold music plays while calls are being transferred.

CLI, Call Management, and Conference

CLI (Caller Line Identification) works on both trunk and internal calls — incoming external numbers display on CLI-capable phones at extensions, and when transferring calls, the external number transfers with it (CLI transferable). The system supports both FSK and DTMF CLI modes for compatibility with all Indian telephone service providers.

Call management features include: call forward (always, busy, or no answer), call pick-up from any extension, do not disturb, auto call disconnection timer for outgoing calls, barge-in for supervisor extensions (601 and 602), 3-party conference (1 external + 1 extension, or 2 external lines), day/night mode with separate programming profiles, and junction access control to restrict external dialling per extension. Denied and allowed tables let you block specific numbers or allow only specific prefixes — useful for controlling STD/ISD call costs. For networking equipment to complement your office setup, browse our WiFi routers and networking at Thencix.

Key Features — CCL 216B

• 2 CO Lines + 16 Extensions: Share 2 external telephone lines across 16 phones. Free unlimited extension-to-extension intercom. Auto call back when lines are busy
• Auto Attendant with Welcome Message: 10-second recordable greeting. Callers dial extensions directly. Busy/no-answer messages with auto-transfer to operator
• CLI — Trunk + Internal (FSK and DTMF): Caller ID on incoming external calls. CLI transfers when forwarding calls. Internal CLI shows extension numbers
• Call Forward, Conference, Day/Night Mode: Forward always, on busy, or no answer. 3-party conference. Separate day and night programming profiles. Barge-in for supervisors
• Junction Access Control: Restrict external dialling per extension. Denied and allowed number tables. Auto call disconnection timer for cost control

Technical Specifications — CCL 216B

Package Contents

• 1x CCL 216B EPABX Main Unit
• RJ connectors with short leads for line and extension termination
• 1x 2-pin AC power cable
• 1x Operating and Programming Manual
• Note: Telephone sets, extension wiring, and RJ sockets not included. Use standard RJ11 phones on all extensions. WhatsApp +91 9891150949 for complete intercom installation with phones and wiring.

Ideal Use Cases

Small Offices and Clinics: A 10–16 person office or clinic with 2 external phone lines. Reception (ext 602) answers and transfers calls, or the auto attendant handles it automatically. Doctors, department heads, and billing counters each get a dedicated extension. Call forward on busy ensures no calls are missed. Junction access control blocks personal STD/ISD calls from non-authorised extensions. For CCTV systems to secure the same office, explore our complete CCTV range at Thencix.

Retail Shops, Schools, and Residential Buildings: A multi-floor retail shop, school office, or residential apartment building with phones at the gate, reception, manager’s office, accounts, and individual rooms. The door phone port connects a gate phone for visitor screening. Day/night mode switches programming profiles after business hours. The CCL 216B handles all internal communication and external call sharing without monthly charges or internet dependency — a reliable analog system that works during power cuts with a simple UPS backup.

Why Buy the CCL 216B from Thencix

Thencix stocks genuine CCL products at our Nehru Place, Delhi store — available for immediate pickup or delivery.

• 100% genuine CCL product — sealed box
• 1-year CCL manufacturer warranty — Thencix handles everything: diagnostics, pickup, replacement, return. You don’t lift a finger
• Valid GST invoice with every order — claim full input tax credit
• Installation guidance — WhatsApp for wiring and phone recommendations
• Express delivery across Delhi, Noida, Gurgaon, and Faridabad
• Pan-India delivery available
• Cash on Delivery available
• Walk-in: 109B Osian Building, 12 Nehru Place, Delhi 110019
• WhatsApp: +91 9891150949